Artificial intelligence

Intercom vs Zendesk Why HubSpot is the Best Alternative Premiere Zendesk plans have 24/7 proactive support with faster response times. Other customer service add-ons with Zendesk include custom training and professional services. The highlight of Zendesk's ticketing software is its omnichannel-ality (omnichannality?). Whether agents are facing customers via chat, email, social media, or good old-fashioned [...]

Kevin Rooses Conversation With Bings Chatbot: Full Transcript The New York Times They answer questions about what they do for work or fun and what they’re looking for in a partner, including preferences about age, gender, and personal qualities. The app then spins up a chatbot that tries to mimic not only a person’s interests [...]